What is a blockchain?

What is the DAU Vault App?

What is DAU Key?

Where are my digital assets held?

What is send?

How do I ensure the safety of my DAU Vault?

What should I do if the DAU Vault App crashes?

What are the key differences between Ethereum, Solana, and TRON?

How can I get the DAU Vault App?

How can I purchase a DAU Key Card?

Which networks and tokens are supported by DAU Vault and DAU Key?

What chains can I send the transaction on?

What do I do if I forget my DAU Vault password?

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What is a digital wallet?

What kind of data is collected and stored on the DAU Vault App?

Can I store and manage NFTs on the DAU Vault?

Can I send a transaction across 2 different chains?

Why is my Recovery Phrase so important?

What are the different types of digital wallets?

What is the difference between App Password, Encryption Key and Access Code?

Can I send a transaction across 3 different chains?

How does DAU Vault store my keys and information?

What are public and private keys?

How do I change the language available on app?

What kind of recipients can I select while sending?

I suspect a phishing attempt. What should I do?

How do hot wallets and cold wallets handle private keys?

How do I change my app password?

How long will my funds take to reach the recipient?

How reliable and safe is the DAU Key Hardware Wallet?

What is a recovery phrase?

How do I Enable/Disable my Biometric?

Can I send digital assets to a DAU Vault user only?

What is the lifespan of the DAU Key card?

What are the key benefits of owning a hardware wallet?

How do I rename a Wallet?

What is Smartsend?

How can I verify that the DAU Key card I received is brand new and unused?

Is it possible to link other hardware wallets (e.g. Ledger) with the DAU Vault mobile app?

What is a gasless transaction?

Where are my digital assets held?

Are there any upcoming features for the DAU Vault mobile app?

What happens when the transaction fails at the “Transaction Initiated” stage?

How are the private keys generated in DAU Key?

What happens when the transaction fails at the “Exchanging assets” stage?

Where are the private keys of the DAU Key stored?

What happens when the transaction fails at the “Sending to recipient” stage?

How do I find out my private key?

What is network fee?

How is the private key cloned on the backup cards? How is the backup securely performed?

What is transfer fee?

Does the manufacturer know the private key?

How can I follow the status of the transaction?

Does the DAU Key have a Recovery Phrase?

What happens if I accidentally send the funds to the wrong wallet address?

What is an Access Code?

Where can I see my past send transactions?

Can different Access Codes be set for each card in the backup?

How can I change my receiving address?

Can I set up an Access Code without creating a backup?

Can I specify the amount and asset I wish to receive from someone?

What if I forgot my Access Code?

Where can I view my account addresses?

What if my Access Code is leaked?

How can I share my request with someone?

What happens if I lose my DAU Key? Can I regain access if I lose my backup card? Can a third party access my wallet if my DAU Key Card is stolen?

Where can I see who I received funds from?

Can I block a lost card?

What is exchange?

If I lose my phone, or it gets damaged, or if I lose access to my DAU Vault App, will I lose access to the funds saved in the DAU Key wallet?

What happens when my exchange fails at “Transaction Initiated” stage?

Why do we recommend using 2 or 3 cards set, rather than a single DAU Key card?

What happens when my exchange fails at “Exchanging assets” stage?

Is there a difference between "primary" and "backup" cards?

What should I do if the transaction progress stays on pause for more than 1 hour?

What is the maximum number of cards that can be used for one wallet?

What is the limit for exchange?

Can a DAU Key card be backed up more than once?

Can I still do an exchange if I have 100 USDT and 12g DAU and I wish to exchange 120 USDT?

Can I purchase a new set of cards and connect them to my existing wallet if I lose one card from the backup?

Where can I view my past exchange transactions?

What will happen if the card is exposed to a strong magnetic field such as an MRI machine? Is there a risk of the wallet demagnetizing and becoming inoperative?

Does the company collect any personal data via DAU Key?

Does the DAU Vault app retain user data?

If I received a pre-loaded DAU Key from another party, how do I know if there is a backup card for it?

Does resetting a used DAU Key card to factory settings provide me with a blank new card?

I accidentally clicked "never" while trying to take a backup of my hot wallet, and now I can't take the backup again. How do I fix this problem?